Levia organizes a digital experience connecting stages that involve different participants. This coordination does not change anyone's responsibilities: assessment and prescribing are medical acts; selling and dispensing belong to a licensed pharmacy; Levia intermediates the experience and technology.
The beginning: information for assessment
The health questionnaire gathers initial information about goals, history, and relevant conditions. It helps prepare the next step but does not replace a consultation, diagnosis, or clinical decision.
Complete information matters. Leaving out medicines, allergies, or health conditions can compromise the assessment.
Clinical decisions remain independent
The partner physician reviews the case and decides whether a treatment is indicated, which strategy makes sense, and which precautions are needed. The assessment may lead to an option that does not involve medicine or may indicate the need for in-person care.
When there is a prescription
If a prescription is issued, access to the product is provided through a licensed partner pharmacy. The pharmacy is responsible for sale, dispensing, and applicable rules. An assessment does not guarantee availability or delivery.
Follow-up along the way
The journey does not end with the first decision. Questions, tolerability, progress, and changing circumstances may require another conversation with the responsible professional.
Want to see every stage?
Explore the complete path and understand what happens before, during, and after an assessment.
A simple experience with clear roles
Convenience should not create confusion. Clear responsibility for assessment, prescribing, dispensing, and intermediation makes the journey easier to understand.
